Build a Telegram bot yourself or have it developed?

It depends on the scenario. A menu with buttons, answers to common questions or collecting requests into a spreadsheet you can put together yourself in a builder, and registering in BotFather is free. You need development when the bot takes payments, books into a calendar, writes to a CRM or 1C, or has several roles.

Who owns the bot after launch?

You do. The bot token, the code repository, the data — we hand over everything at launch. Post-launch support is your choice: a retainer with us, or your own developer takes over. No lock-in.

Do I need a website to launch a Telegram bot?

No. A Telegram bot is a standalone channel: the client interacts through the messenger without any need to visit a website. If you do have a site, we can connect the two — for example, a form on the site opens a conversation with the bot.

How long does Telegram bot development take?

We launch a lead bot or a business-card bot in 1–2 weeks. A bot with booking, payments and CRM integration needs 3–5 weeks. An advanced bot with an admin panel or AI answers takes 6–10 weeks. These are typical timelines; we give an exact date after reviewing the scenario and the specification.

What about support after the bot launches?

A bot keeps evolving: new scenarios appear, slots change, pricing inside the bot needs updating. We support it on a retainer or hourly basis. If you need ongoing support for both the site and the bot together, there's a dedicated support package for that.

How much does it cost to build a Telegram bot?

It depends on the scenario. A lead bot costs UAH 15,000–30,000. A bot with booking, payments and CRM comes to UAH 40,000–90,000, and an advanced bot with an admin panel or AI to UAH 100,000–250,000. Within each range, the price moves with integrations, roles and languages. We fix the final amount after the specification, and you pay in stages. A new feature that comes up during the work is estimated separately. Fill in the brief online, and we'll give you the figure before we start.

Will I see the bot working before I pay in full?

Yes. The second step of our process is a prototype in your Telegram. It's a working bot in a test environment: in your channel or in a separate test account. You go through the scenario, press the buttons and list your edits before final development. You pay in stages, so you never hand over the full amount blind.

Can a Telegram chatbot answer customers on its own?

It can, if you connect an AI module. The bot answers from your knowledge base: price list, terms, schedule. If the answer isn't there, the bot hands the conversation to a manager along with the chat history. If you mainly need an assistant on your website, take a look at AI solutions for business.

Will the bot replace a manager or work alongside one?

Alongside. The bot takes the repetitive part: free slots, prices, order status, payment. A complex question goes to a person with the full chat history, so the customer doesn't have to explain everything again. Who picks up the conversation and when is decided when we go through the scenario. If there's a lot of routine outside the bot too, process automation will take it off your hands.

Service

Telegram bot development for bookings and payments

A client messages your manager on Telegram, "any free slots on Saturday?", and waits until the manager is free. Some of them go to whoever answered first. A bot shows the free hours itself, takes the payment and passes the request to your CRM. A bot like that costs from UAH 40,000, and a bot that only collects requests starts at UAH 15,000. The token and access are yours from day one.

What the bot does

Three Telegram bot scenarios — built for your business

Sales bot
A catalog right inside Telegram, item selection, payment via LiqPay or Stripe — the client never leaves the messenger. After payment, the bot sends a confirmation and pushes the order into your CRM or Google Sheet.
Fits: online stores, food delivery services, coffee shops or florists that take orders in the chat.
Booking bot
The client picks a service, date, and time from a list of open slots. Gets a confirmation and a reminder a day ahead. The booking lands in your Google Calendar or CRM — no manual re-entry.
Fits: clinics, studios, service professionals, and companies that run on scheduled appointments.
Team bot
Takes in client requests, notifies the responsible manager, and passes along the status. Internal routing: new request → assigned manager → client confirmation — no manual handling.
Fits: teams where requests currently get forwarded in a group chat or tracked manually in a spreadsheet.

Pricing

How much a Telegram bot costs and what you pay for

The cost of building a bot depends on how many scenarios and integrations it has. The cheapest is a bot with a menu that passes requests to a manager; the most expensive is a bot with an admin panel for your team, user roles or AI answers.

01
Lead bot
A business-card bot or a lead collector. Menu, answers to common questions, requests passed to a manager
15 000 ₴ – 30 000 ₴
$360 – $7201–2 weeks
02
Booking and payment bot
Booking of free slots, in-chat payment, reminders, leads sent to your CRM
40 000 ₴ – 90 000 ₴
$960 – $2 2003–5 weeks
03
Advanced bot
Admin panel for your team, several roles or AI answers based on your knowledge base
100 000 ₴ – 250 000 ₴
$2 400 – $6 0006–10 weeks

Type	Price, ₴	Price, $	Timeline
01 Lead bot A business-card bot or a lead collector. Menu, answers to common questions, requests passed to a manager	15 000 ₴ – 30 000 ₴	$360 – $720	1–2 weeks
02 Booking and payment bot Booking of free slots, in-chat payment, reminders, leads sent to your CRM	40 000 ₴ – 90 000 ₴	$960 – $2 200	3–5 weeks
03 Advanced bot Admin panel for your team, several roles or AI answers based on your knowledge base	100 000 ₴ – 250 000 ₴	$2 400 – $6 000	6–10 weeks

We fix the amount after reviewing the scenario and the specification, and payment is in stages. A new feature added mid-project is estimated separately. Timelines are typical; we give an exact date after the specification.

Estimate your project

What we connect

Payment, CRM, reminders — integrations already running in live projects

Integrations

In-Telegram payment — LiqPay, Stripe. The client pays without leaving the messenger.
Booking and reminders — slots, confirmations, automatic reminders on schedule.
Request and status notifications — the team gets real-time messages.
CRM and 1C integration — new leads and orders land in the system instantly, no manual copying.
AI answers from a knowledge base (optional) — if you need answers to frequent questions, we plug in the RAG module from our AI solutions line.
Stack: Node.js + Telegram Bot API. Custom code — not a builder. The bot's credentials and token are yours from day one.

How we work

Four steps — and the bot is answering clients

Scenario breakdown
A call or a form: what the bot needs to do, where your audience lives, which integrations are needed. We define the first scenario to launch. Deliverable: scenario map + list of integrations + timeline and budget range.
Prototype in your Telegram
We stand up a working bot in a test environment — your channel or a separate test account. We show the logic and confirm details before writing the final version. Deliverable: a live prototype you can interact with + a revision list after the first review.
Integrations and payment
We connect CRM, Google Calendar, LiqPay or Stripe, and set up notifications. We test each scenario with real data. Deliverable: a fully assembled bot with all connections + a test checklist per scenario.
Launch and support
We move it to production and hand over access. The first week — we're on call, fixing anything that comes up. Deliverable: the bot in production + the token and full access in your hands + a support agreement.

FAQ

What people ask before ordering a bot

Ask about your bot

It depends on the scenario. A menu with buttons, answers to common questions or collecting requests into a spreadsheet you can put together yourself in a builder, and registering in BotFather is free. You need development when the bot takes payments, books into a calendar, writes to a CRM or 1C, or has several roles.
You do. The bot token, the code repository, the data — we hand over everything at launch. Post-launch support is your choice: a retainer with us, or your own developer takes over. No lock-in.
No. A Telegram bot is a standalone channel: the client interacts through the messenger without any need to visit a website. If you do have a site, we can connect the two — for example, a form on the site opens a conversation with the bot.
We launch a lead bot or a business-card bot in 1–2 weeks. A bot with booking, payments and CRM integration needs 3–5 weeks. An advanced bot with an admin panel or AI answers takes 6–10 weeks. These are typical timelines; we give an exact date after reviewing the scenario and the specification.
A bot keeps evolving: new scenarios appear, slots change, pricing inside the bot needs updating. We support it on a retainer or hourly basis. If you need ongoing support for both the site and the bot together, there's a dedicated support package for that.
It depends on the scenario. A lead bot costs UAH 15,000–30,000. A bot with booking, payments and CRM comes to UAH 40,000–90,000, and an advanced bot with an admin panel or AI to UAH 100,000–250,000. Within each range, the price moves with integrations, roles and languages. We fix the final amount after the specification, and you pay in stages. A new feature that comes up during the work is estimated separately. Fill in the brief online, and we'll give you the figure before we start.
Yes. The second step of our process is a prototype in your Telegram. It's a working bot in a test environment: in your channel or in a separate test account. You go through the scenario, press the buttons and list your edits before final development. You pay in stages, so you never hand over the full amount blind.
It can, if you connect an AI module. The bot answers from your knowledge base: price list, terms, schedule. If the answer isn't there, the bot hands the conversation to a manager along with the chat history. If you mainly need an assistant on your website, take a look at AI solutions for business.
Alongside. The bot takes the repetitive part: free slots, prices, order status, payment. A complex question goes to a person with the full chat history, so the customer doesn't have to explain everything again. Who picks up the conversation and when is decided when we go through the scenario. If there's a lot of routine outside the bot too, process automation will take it off your hands.

Discuss your project

Describe the task — get a range within a business day

30 minutesOne-on-one online
Flexible formatVideo or phone call
Solution-focusedPractical answers

More detail

What a Telegram bot takes off your chats with clients

Build a bot yourself or have it developed

Registering a bot in BotFather is free, and every option starts there. After that the paths split. A builder is enough when you need a menu with buttons, answers to common questions, requests collected into a spreadsheet, or a quick test of an idea. We've written a step-by-step guide on how to build a chatbot yourself.

You need development when the bot takes payments, books clients into free hours from your calendar, writes to a CRM or 1C, or has several roles. The client, the manager and the administrator each see something different in it. Builders can handle part of this too, so check what they offer against your scenario. If your scenario already runs into payments or a CRM, that's our job. We explain how a bot works inside in our article on what a Telegram bot is and how it works.

What drives the price of a bot and how not to overpay

A lead bot or a business-card bot costs UAH 15,000–30,000 and launches in 1–2 weeks. A bot with booking, in-chat payment and requests sent to your CRM comes to UAH 40,000–90,000 and is ready in 3–5 weeks. An advanced bot with an admin panel or AI answers costs UAH 100,000–250,000, and the work takes 6–10 weeks.

Within a range, the amount moves with in-chat payment, each integration, and the number of roles and languages. You don't have to pay for everything at once. During the review we pick the first scenario to launch, and the rest can be added later. We fix the price of the bot after reviewing the scenario and the specification, and you pay in stages. To compare contractors on equal terms, fill in the brief online and choose the "AI solutions & bots" card. At the end you get a document with your answers, which you can take to any developer.

What a bot does in a studio, a delivery service and a service company

These are typical scenarios, not cases of specific clients. In a beauty studio or a clinic, the client writes "Saturday", and the bot shows the free hours, confirms the booking and sends a reminder the day before. The administrator sees the booking in the calendar and moves nothing by hand.

In a delivery service or an online store, a person picks a dish or a product and pays in the chat, and the order lands in the CRM. In a service company, a request tagged "repair" or "warranty" goes to the right manager, and the client can see its status. We've collected what else businesses hand over to bots in an article on why a business needs a chatbot.

Payments, calendar and CRM without manual copying

Developing a Telegram bot with payments starts with the question of where the data goes. We accept payments through LiqPay, and through Stripe for clients abroad. Telegram allows digital goods, such as access to a course, to be sold inside a bot only for Telegram Stars. Bookings go into Google Calendar. Requests land in a CRM, 1C or KeyCRM, and until you have a CRM, in a Google Sheet. After payment the bot sends the client a confirmation, and the order is already waiting in the CRM. We write the code on Node.js and the Telegram Bot API for your scenario. Before launch we test every scenario on real data and hand you a test checklist for each one.

To be straight with you, there is no bot case in our portfolio. We have built Telegram in as a channel in our own product. In Apros CRM, Telegram chats, email and transcribed calls sit in one window. If requests from the bot have nowhere to live yet, see how we build a CRM for business. We've been building websites and services since 2016 and have delivered more than 500 projects in that time.

When you don't need a Telegram bot

A bot doesn't always pay off. If clients write to you on your website or phone you, a messenger bot will be an empty channel. Calls need a different tool, a voice bot. The check is simple: where do your clients ask and order right now? If the answer is "they message a manager on Telegram", a bot will take that routine off your hands.

If your clients open your website instead, you need a website chat or an AI assistant. We've covered how such a chat differs from a messenger bot in an article on chatbots for websites.

The bot, the code and the access stay with you after launch

The bot's token and access are yours from day one. We hand over the code repository and the data at launch, so you don't depend on the studio. After that the bot grows with your processes. You can add new scenarios. Requests can be sorted by an AI agent, and business process automation can take the routine around the bot. If the bot fails or needs changes, there's technical support for the website and the bot. And since the code is yours, your own developer can pick the bot up too. Describe your scenario in the form below, and we'll start with it.