Service

Telegram bot for business: booking, requests, payment

Your clients are already on Telegram. The bot meets them there: takes bookings, accepts payment via LiqPay or Stripe, sends reminders. No leaving the messenger. Launch in 2-4 weeks.

What the bot does

Three Telegram bot scenarios — built for your business

What we connect

Payment, CRM, reminders — integrations already running in live projects

Integrations

  • In-Telegram payment — LiqPay, Stripe. The client pays without leaving the messenger.
  • Booking and reminders — slots, confirmations, automatic reminders on schedule.
  • Request and status notifications — the team gets real-time messages.
  • CRM and 1C integration — new leads and orders land in the system instantly, no manual copying.
  • AI answers from a knowledge base (optional) — if you need answers to frequent questions, we plug in the RAG module from our AI solutions line.
  • Stack: Node.js + Telegram Bot API. Custom code — not a builder. The bot's credentials and token are yours from day one.

How we work

Four steps — and the bot is answering clients

  1. Scenario breakdown

    A call or a form: what the bot needs to do, where your audience lives, which integrations are needed. We define the first scenario to launch. Deliverable: scenario map + list of integrations + timeline and budget range.

  2. Prototype in your Telegram

    We stand up a working bot in a test environment — your channel or a separate test account. We show the logic and confirm details before writing the final version. Deliverable: a live prototype you can interact with + a revision list after the first review.

  3. Integrations and payment

    We connect CRM, Google Calendar, LiqPay or Stripe, and set up notifications. We test each scenario with real data. Deliverable: a fully assembled bot with all connections + a test checklist per scenario.

  4. Launch and support

    We move it to production and hand over access. The first week — we're on call, fixing anything that comes up. Deliverable: the bot in production + the token and full access in your hands + a support agreement.

FAQ

What people ask before ordering a bot

Discuss your project

Describe the task — get a range within a business day

  • 30 minutesOne-on-one online
  • Flexible formatVideo or phone call
  • Solution-focusedPractical answers
Where should we reach you?

Your data is protected and never shared with third parties.

More detail

Telegram bots for business — when a messenger channel beats a website form

A Telegram bot for business isn't a trendy add-on to a website — it's a separate channel where part of your audience already lives. Food delivery, online schools, appointment-based services, B2C stores: their customers open Telegram dozens of times a day. If booking, payment, or support forces them to open a browser and hunt for a form, you're losing conversions where they should be easy.

Building a Telegram bot on Node.js with the Telegram Bot API gives you what a builder can't: custom logic, full control over your data, and connections to the systems you already run. CRM, Google Calendar, LiqPay, Stripe, 1C — we've connected each of these in live projects. Not configured through a third-party service, but built as a custom integration for the specific task.

Honestly, a Telegram bot doesn't always pay off. If your audience mostly uses the website or email, the bot will be an empty channel. The question is simple: where do your clients currently ask questions and place orders? If the answer is "they message a manager directly on Telegram," a bot takes over that routine and structures it. If it's "they open the website," a chatbot on the site makes more sense than a standalone Telegram channel. Chatbots and AI assistants →

A booking bot works especially well in service businesses: clinics, beauty studios, auto shops, tutors. The client messages the bot, sees the open slots, picks one — and gets a confirmation and reminder automatically. The manager stops spending an hour a day answering "what time is free?" We typically deliver this kind of bot with Google Calendar and LiqPay integration in 2-3 weeks.

A team bot solves a different problem: request routing. The client writes in — the bot identifies the request category and notifies the right manager. The manager confirms — the client gets a reply. No forwarding in a group chat, no "who's handling this one." If your request handling currently lives in a Telegram group chat, an AI agent can make the routing even smarter: classifying the request, prioritizing it, and logging it in the CRM without manual entry. AI agents for business →

The cost of a custom Telegram bot for business depends on the number of scenarios and integrations — we give a range after breaking down the task. We build post-launch support alongside website support, or as a standalone package if there's no site. Bot-driven automation is part of a wider business process automation practice. Business process automation →