Service

Business automation without the busywork

Every day a manager copies orders from the site into the accounting system by hand, and from there into a spreadsheet for the warehouse. Somewhere along that chain a number goes missing, and you hear about it from the customer. People are doing work the systems should have been exchanging on their own.

What we automate

Not "automation in general" — real integrations on live APIs

Typical requests we get

  • 1C integration. Syncing products, stock, prices, and orders between your site or store and 1C without manual entry. Two-way or one-way, depending on your needs.
  • Payment gateway connections. LiqPay, Fondy, PrivatBank, Monobank: webhooks, payment statuses, automatic order confirmation.
  • Nova Poshta API. Automatic waybill creation at checkout, tracking, returns.
  • CRM integration. Requests from the site, forms, cart — straight into the CRM without copying. KeyCRM, amoCRM, or custom systems.
  • Telegram bots for internal processes. Manager notifications on new orders, reminders, internal commands. Not a customer-facing chatbot — a team tool.
  • Cross-system workflows. Order on the site → 1C → warehouse → shipping → SMS/email to the client → row closed in CRM. One chain instead of five manual steps.
  • API connections for your stack. Google Sheets, Zapier, your own internal systems, partner APIs. If there's documentation, we can connect it.

How we work

Four steps — an automation map included

  1. Process breakdown

    A call or a meeting: we map out the current chain of steps and count how much time is spent where. Often it turns out the thing worth automating isn't the thing first mentioned. Deliverable: a process list, prioritized by effort and automation cost.

  2. Automation map

    A technical diagram: which systems, which APIs, where the data lives, how it should flow. We sign off before development starts, so nothing needs redoing after. Deliverable: an integration diagram + technical spec + budget range for the pilot.

  3. Pilot

    We build one or two key chains — not the whole scope at once. A pilot delivers a real result for less money and confirms the approach is right. Deliverable: a working pilot + a measurable result (time saved, or manual actions before/after).

  4. Scaling

    If the pilot proves its value, we expand to other processes. If it doesn't, we say so honestly and stop. We don't stretch out a contract for its own sake. Deliverable: documented integrations, a report + recommendations for the next chains.

FAQ

What people ask before starting

Break down the process

Show us your routine — we'll tell you where the money is

  • 30 minutesOne-on-one online
  • Flexible formatVideo or phone call
  • Solution-focusedPractical answers

More detail

Business automation: API, 1C, CRM, and Telegram integrations — when it pays off

Honestly, business process automation doesn't always pay off, and not for everyone. If a process runs once a week and takes a few minutes, automating it for a serious budget makes no sense. If that same process is daily and ties up two managers for hours each — the question "why are we still doing this by hand?" is well worth asking. That's why we start with a process breakdown, not a price. Discuss your task →

API integration between a site and 1C is one of the most common requests in e-commerce: products, stock, and prices flow from 1C to the site; orders flow from the site into 1C; statuses flow back. Without integration, that's manual re-entry or a scheduled CSV import, and both carry a window for errors and a window for delay. With integration, there's one source of truth and both sides see the current state. We've built these connections for clothing stores, furniture retailers, and auto parts sellers — each niche has its quirks, but the principle is the same. E-commerce development →

CRM integration solves a different pain point: requests from site forms land in an inbox, a manager copies them into the CRM by hand, and some get lost or entered late. Wiring a form's webhook straight into KeyCRM, amoCRM, or a custom system takes a day, not a week — and after that, no request falls through the cracks. CRM implementation →

Telegram bots for internal processes aren't the same thing as AI chatbots for customers. A bot that sends a manager a notification — "new order, buyer, amount, confirm or cancel" — is a simple, inexpensive tool that replaces constantly watching a browser tab. Team-facing Telegram notifications are often the first automation we build for a new client: the result is visible immediately, and trust in the whole approach usually starts there. AI solutions (LLMs and customer-facing chatbots) →

The scope of automation grows with the business: we start with one bottleneck, confirm its value, then add the next one. A chain like "order → 1C → warehouse → Nova Poshta → SMS to the client" gets built step by step, not in one leap. Business automation isn't a one-off project — it's an ongoing practice. If your stack includes a web app or a client portal, let's talk about the broader architecture. Web applications →