How is automation different from AI solutions?

Automation means integrations between systems: 1C ↔ site ↔ CRM ↔ delivery. The rules are deterministic and the logic is predictable. AI solutions are for when you need natural language understanding, classification, recommendations, or a chatbot that answers client questions. The two often overlap — in that case, we build both.

How long does implementation take?

A simple scenario with 1–2 connections between systems takes 1–3 weeks. A chain of several systems or processes takes 4–10 weeks. The timeline depends on whether the services have an API ready, whether there's access to a test environment, and how quickly your team responds. The pilot is deliberately small: one chain first, then the next.

What if one of the systems has no API or it's closed?

It happens. Then it's either scraping (if allowed), a custom layer between the systems, or an honest "this specific connection can't be automated without serious cost." We don't promise what's technically impossible.

Who maintains the integrations after launch?

We do. Automation maintenance costs UAH 5,000–15,000 a month: we monitor the data exchange and fix connections when a third-party service changes its rules. If you already have website support with us, the integrations can be handled within it.

Do you integrate with systems you didn't build?

Yes, that's the usual case. We need technical access (API documentation or a test environment) and the client's team willing to do a bit of work on their side. Nothing more unusual than that.

How much does business process automation cost?

A simple scenario with 1–2 connections, such as site form → CRM, costs UAH 15,000–40,000. A chain of several systems or processes costs UAH 60,000–180,000, and maintenance UAH 5,000–15,000 a month. The price depends on the number of systems, whether the exchange is one-way or two-way, and the number of exceptions. We fix the amount after the automation map, payment is in stages, and a new feature mid-project is estimated separately. To find out the figure for your case, describe your process in the brief.

Do we need new software, or can we connect what we already have?

Usually you can connect it. 1C stays 1C, the CRM stays the CRM, and we remove the manual copying between them. We recommend new software only when the old one can no longer handle the process. That becomes clear during the review, before development starts.

Does automation make sense for a small company?

It does, if the process happens daily. Company size matters less than how often the process runs and how much time it takes. The simplest first step for a small team is sending site requests straight into the CRM with a Telegram notification to the manager. That's how leads work in our Apros CRM.

Where should a company start with business process automation?

With one process. We sit down with the people who do it every day, map the systems and data, and launch a pilot on one chain. Once the pilot has saved time or cut manual steps, we move on to the next process. You can go through your first process with us at a meeting; book one using the form at the bottom of the page.

Service

Business process automation for work still done by hand

Every day a manager copies orders from the site into 1C, and from there into the warehouse spreadsheet. Somewhere along the way a number goes missing, and you hear about it from the customer. Business automation connects your software so data moves on its own and people only see the exceptions. Show us your process, and we'll tell you what to connect first.

What we automate

Connections between systems that take the manual work away

Typical requests we get

1C integration. Syncing products, stock, prices, and orders between your site or store and 1C without manual entry. Two-way or one-way, depending on your needs.
Payment gateway connections. LiqPay, Fondy, PrivatBank, Monobank: webhooks, payment statuses, automatic order confirmation.
Nova Poshta API. Automatic waybill creation at checkout, tracking, returns.
CRM integration. Requests from the site, forms, cart — straight into the CRM without copying. KeyCRM, Apros CRM, or your own system.
Telegram bots for internal processes. Manager notifications on new orders, reminders, internal commands. Not a customer-facing chatbot — a team tool.
Cross-system workflows. Order on the site → 1C → warehouse → shipping → customer notification → row closed in CRM. One chain instead of five manual steps.
Connections for your stack. Your company's internal systems and partner services that have an API. If there's documentation, we can connect it.

Pricing

How much automation costs and what's included

The price isn't set by “automation in general” but by how many systems are in the chain and how they hand over data. We start with one chain and add the next once the first has paid off.

01
Single integration
1–2 connections between systems. Site form → CRM, payment → order status, Telegram notifications
15 000 ₴ – 40 000 ₴
$360 – $9601–3 weeks
02
Process chain
Several systems or processes from request to shipment: accounting, warehouse, shipping waybill, customer notification
60 000 ₴ – 180 000 ₴
$1 450 – $4 3404–10 weeks
03
Automation maintenance
Monthly. We monitor data exchange and fix connections when a service changes its rules
5 000 ₴ – 15 000 ₴
$120 – $360monthly

Type	Price, ₴	Price, $	Timeline
01 Single integration 1–2 connections between systems. Site form → CRM, payment → order status, Telegram notifications	15 000 ₴ – 40 000 ₴	$360 – $960	1–3 weeks
02 Process chain Several systems or processes from request to shipment: accounting, warehouse, shipping waybill, customer notification	60 000 ₴ – 180 000 ₴	$1 450 – $4 340	4–10 weeks
03 Automation maintenance Monthly. We monitor data exchange and fix connections when a service changes its rules	5 000 ₴ – 15 000 ₴	$120 – $360	monthly

We fix the amount after reviewing the process and the systems map; payment is in stages. A new feature mid-project is estimated separately and agreed before work starts. Paid third-party services (payments, delivery, accounting) are billed at their own rates.

Describe your process in the brief

How we work

Four steps — an automation map included

Process breakdown
A call or a meeting: we map out the current chain of steps and count how much time is spent where. Often it turns out the thing worth automating isn't the thing first mentioned. Deliverable: a process list, prioritized by effort and automation cost.
Automation map
A technical diagram: which systems, which APIs, where the data lives, how it should flow. We sign off before development starts, so nothing needs redoing after. Deliverable: an integration diagram + technical spec + fixed price for the pilot.
Pilot
We build one or two key chains — not the whole scope at once. A pilot delivers a real result for less money and confirms the approach is right. Deliverable: a working pilot + a measurable result (time saved, or manual actions before/after).
Scaling
If the pilot proves its value, we expand to other processes. If it doesn't, we say so honestly and stop. We don't stretch out a contract for its own sake. Deliverable: a report and recommendations for the next chains.

FAQ

What people ask before starting

Ask about automation

Automation means integrations between systems: 1C ↔ site ↔ CRM ↔ delivery. The rules are deterministic and the logic is predictable. AI solutions are for when you need natural language understanding, classification, recommendations, or a chatbot that answers client questions. The two often overlap — in that case, we build both.
A simple scenario with 1–2 connections between systems takes 1–3 weeks. A chain of several systems or processes takes 4–10 weeks. The timeline depends on whether the services have an API ready, whether there's access to a test environment, and how quickly your team responds. The pilot is deliberately small: one chain first, then the next.
It happens. Then it's either scraping (if allowed), a custom layer between the systems, or an honest "this specific connection can't be automated without serious cost." We don't promise what's technically impossible.
We do. Automation maintenance costs UAH 5,000–15,000 a month: we monitor the data exchange and fix connections when a third-party service changes its rules. If you already have website support with us, the integrations can be handled within it.
Yes, that's the usual case. We need technical access (API documentation or a test environment) and the client's team willing to do a bit of work on their side. Nothing more unusual than that.
A simple scenario with 1–2 connections, such as site form → CRM, costs UAH 15,000–40,000. A chain of several systems or processes costs UAH 60,000–180,000, and maintenance UAH 5,000–15,000 a month. The price depends on the number of systems, whether the exchange is one-way or two-way, and the number of exceptions. We fix the amount after the automation map, payment is in stages, and a new feature mid-project is estimated separately. To find out the figure for your case, describe your process in the brief.
Usually you can connect it. 1C stays 1C, the CRM stays the CRM, and we remove the manual copying between them. We recommend new software only when the old one can no longer handle the process. That becomes clear during the review, before development starts.
It does, if the process happens daily. Company size matters less than how often the process runs and how much time it takes. The simplest first step for a small team is sending site requests straight into the CRM with a Telegram notification to the manager. That's how leads work in our Apros CRM.
With one process. We sit down with the people who do it every day, map the systems and data, and launch a pilot on one chain. Once the pilot has saved time or cut manual steps, we move on to the next process. You can go through your first process with us at a meeting; book one using the form at the bottom of the page.

Break down the process

Show us your routine — we'll tell you where the money is

30 minutesOne-on-one online
Flexible formatVideo or phone call
Solution-focusedPractical answers

More detail

Which processes to automate first and what it costs

Where a manual chain loses time and money

When requests, orders or stock levels are copied by hand, a business loses on three things. The same number lives in two systems and sooner or later the two drift apart. A request from a site form reaches the CRM only the next day. And somewhere in the copying, someone types the wrong address or the wrong stock count. Business automation removes all three losses, because every number keeps a single source of truth.

Requests, payments, waybills and stock without manual copying

A request from a site form goes into the CRM, and the manager gets a Telegram notification. A payment through LiqPay or Fondy changes the order status by itself. An order creates a Nova Poshta waybill, and the customer receives a tracking number. Stock and prices from 1C reach the site, and orders go back into accounting. A report from several spreadsheets builds itself on a schedule, and an invoice or completion certificate is generated from the deal card.

People are left to check the exceptions. When a request has to be understood by meaning, a simple rule isn't enough, and that work goes to AI agents.

Shop, restaurant, clinic, service company — what gets connected

An online store needs accounting, payment and delivery in one flow. At Gadgik payments go through LiqPay and delivery through Nova Poshta, with a custom pickup point module. At Rollershop installment payments are connected through monobank and LiqPay.

Restaurant automation starts with orders. What a guest orders through the restaurant website goes straight to the kitchen, and bookings arrive in Telegram or by email. In healthcare, booking on a clinic website is connected to Helsi. A service company passes the request to the technician and gets the completion certificate after the job without filling it in by hand.

What drives the price and why to start with one chain

A simple scenario with 1–2 connections costs UAH 15,000–40,000 and takes 1–3 weeks. A chain of several systems or processes costs UAH 60,000–180,000 and 4–10 weeks of work. Maintenance is UAH 5,000–15,000 a month.

The cost of business process automation depends first of all on how many systems are in the chain and whether they have a documented API. Next come the direction of the exchange, one-way or two-way, and the number of exceptions to handle. We fix the amount once the automation map is drawn up, and payment is in stages. You can start with a single connection and see on it whether going further is worth it. To get an estimate, just describe your process in the brief.

Put the process in order first, then automate

A process that runs once a week and takes a few minutes isn't worth automating on a serious budget. A daily process that eats hours of two people's time is a different matter. If the steps aren't written down yet and everyone does them their own way, automation will only lock in the chaos. So we put the steps in order first.

Automating the processes of a company with several departments also starts with one chain. A pilot, a measured result, then the next chain.

When Zapier is enough and when you need a custom integration

Most of the time you don't have to replace your software. A ready-made service like Zapier or Make is enough when the chain is simple and both systems support it. If your process is like that, we'll say so during the review, and you can set it up yourself. A custom integration is for connecting what already works, handling exceptions or setting up two-way exchange. For an old 1C or a system without an API there is a scheduled export or an intermediate layer.

If you don't have a CRM yet, start with CRM implementation. A client portal or an internal service is already a job for web applications.

Nobody copies our own leads by hand either

Every lead from this site goes through our Apros CRM. A request from the form lands straight on the deals board, auto-assignment picks a manager, and Telegram sends a notification. Automations there run on an event, a schedule or a webhook. APROS Sync keeps WooCommerce products and orders in sync with the CRM.

We have been building websites and business systems since 2016, with more than 500 projects behind us. Offices in Kharkiv and Kyiv. Show us your routine in the form below, and we'll go through the process together.